General Sales Conditions The products purchased on www.boutiquekiwi.it are sold directly by Boutique kiwi di Bravaccini Viviana & C sas, a company incorporated under Italian law, with registered office in Viale Carducci, 142 Cesenatico (FC), registered with the CCIAA of FORLI '- CESENA at no. . 333862, Tax Code / VAT No. 04202100402 The offer and sale of products on the website www.boutiquekiwi.it are governed by these General Conditions of Sale. The General Conditions of Sale can be periodically updated; those published on www.boutiquekiwi.it accepted at the time of check-out are considered effective and binding. Please read the terms and conditions of sale carefully before purchasing.
For each product chosen, a descriptive card is displayed, with the image and the essential characteristics, by way of example: the color, the size, the unit price. The images and colors of the products offered for sale on www.boutiquekiwi.it may not correspond to the actual ones due to the Internet browser and / or monitor used: Boutique Kiwi di Bravaccini Viviana & C sas is not responsible for any inaccuracies due to a particular configuration of the computer or its malfunction. For more information about the products, contact Customer Service at the email address firstname.lastname@example.org
The products offered for sale and the relative price are those indicated on www.boutiquekiwi.it. If, at the time of the order, the products are not available, the corresponding size is not displayed. If, due to simultaneous purchase by several customers, the ordered product is no longer available, an order cancellation email is sent. Boutique Kiwi di Bravaccini Viviana & c sas may change the products offered for sale on www.boutiquekiwi.it and the relative price at any time and without notice.
Price of product
The price of each item is indicated in Euros: taxes included (VAT), shipping costs excluded for European Union countries. Taxes excluded (VAT), shipping costs excluded for countries outside the European Union. The cost of shipping and any customs charges is indicated before payment and calculated in relation to the destination of the goods. (shipping methods)
The Customer receives at the time of the conclusion of the purchase the written confirmation of the ordered product, the amount to be paid, with the details of the product price and shipping costs and any customs duties for non-EU countries. Boutique Kiwi di Bravaccini Viviana & C sas sends a subsequent order confirmation via e-mail with the relative delivery times of the product.
Boutique Kiwi di Bravaccini Viviana & C sas accepts payments made with the following credit and debit cards: Visa, MasterCard, American Express, Maestro. Inoltre è possibile effettuare pagamenti con PAYPAL E KLARNA anche con possibilità di rateizzazione.The ordered products remain the property of Boutique Kiwi di Bravaccini Viviana & C sas until the full collection of the relative price.
Shipping Methods Information on shipping methods, costs and any customs charges are indicated at the time of purchase. Shipping costs and customs duties are charged to the customer and are charged to the credit and debit card at the time of purchase.
All purchases with an address in Italy are delivered by the SDA - GLS courier. For all other destinations the GLS - DHL courier is used. We do not ship to post office boxes. The following table shows the shipping costs for the different amounts: Example: For purchases of less than € 100.00 the cost of shipping is € 10.00 flat rate in Italy For purchases over € 100.00, shipping is free in Italy For purchases from EU countries shipping cost € 30.00 flat rate All orders are delivered by the courier SDA - GLS - DHL, from 9 to 17, from Monday to Friday. The shipper requires the recipient's signature "for receipt" at the time of delivery. Once the items have been shipped, it is no longer possible to change the destination address.
The delivery of the products is made to the address requested by the Customer (we do not ship to PO boxes).
From receipt of the order, the delivery time of the products is as follows: Italy: 3 working days Islands: 5 working days Other destination: 5 working days Deliveries are made and guaranteed by SDA - GLS - DHL. All orders are delivered by the courier SDA - GLS - DHL from 9 to 17, from Monday to Friday. The shipper requires the recipient's signature "for receipt" at the time of delivery. The Customer is requested to provide a valid address to which the goods can be delivered during delivery times including telephone number. Please promptly indicate any change of address. Once the shipment has been made, it is not possible to change the destination address. Boutique Kiwi di Bravaccini Viviana & C sas at the time of shipment informs the Customer by e-mail of the shipment number of SDA - GLS- DHL. The delivery of the products can also take place through partial shipments: in this case only the price of the products shipped and the cost of the single shipment are charged. In case of partial shipment, information is given by e-mail. Any delivery delays exceeding 10 (ten) days. working days must be promptly reported to our Customer Service and in any case within 30 (thirty) calendar days from order confirmation.
To ensure the safety of the shipment, the shipper asks for the recipient's signature "for receipt" at the time of delivery; if this is not possible, the goods are not delivered. If, at the time of delivery, the external appearance of the package shows imperfections, the Customer must open the package in the presence of the carrier We recommend checking the goods upon delivery and verifying that the quantity of the products delivered corresponds to what was ordered, that the packaging is intact, not damaged, or in any case altered. Any anomalies must be noted in writing on the courier's delivery note. Any problems in delivery must be promptly reported to our Customer Service and in any case within 30 (thirty) calendar days from order confirmation. Insurance (Insurance) All packages shipped are insured against theft / loss and damage from the moment they are entrusted to the Courier for shipment until delivery to the recipient. If the packaging is damaged upon delivery, we recommend that you refuse the goods or indicate on the delivery note that you accept a damaged package. Once delivered to the address indicated and collected, the goods are no longer insured.
RETURNS AND EXCHANGES
If the products are not satisfactory, a refund or exchange can be requested. The conditions for exchanges and returns are as follows: Returns Procedure The purchased goods can be returned within ten days from the delivery date. Returns made after the deadline indicated can only be accepted at the discretion of Boutique Kiwi di Bravaccini Viviana & C sas. Boutique Kiwi di Bravaccini Viviana & C sas reimburses the full cost of the products returned by the Customer as long as they are accompanied by the return authorization issued by Boutique Kiwi di Bravaccini Viviana & C sas. The refund, excluding shipping costs, is credited to the same credit and debit card used for the purchase or to the current account used for the bank transfer. To carry out the return procedure it is necessary to send an e-mail to email@example.com to obtain a return authorization number (RMA- Returns Merchandise Authorization). To make the return, wait for the return authorization issued by Boutique Kiwi di Bravaccini Viviana & C sas. The e-mail with the return authorization must be inserted inside the package. Boutique Kiwi di Bravaccini Viviana & C sas sends with the return authorization a pre-filled sheet with the destination address to be applied on the package. Unauthorized returns are not accepted. The return is accepted only if the procedure indicated in this paragraph is followed. Products must be returned in their original packaging to ensure that they are not damaged during shipping. The return of the product does not involve the payment of shipping costs. The return of the product is not free if the products are returned from a country other than the one originally indicated as the destination address. For returns please contact customer service Once the return proforma invoice has been completed, a collection can be booked by contacting SDA - GLS- DHL. The package must be delivered closed to the courier. Boutique Kiwi di Bravaccini Viviana & C sas sends an e-mail confirming receipt of the return and activation of the refund procedure. The refund of the price of the returned products takes place within 15 days from the date on which Boutique Kiwi di Bravaccini Viviana & C sas received the returned product in the indicated conditions.
The products to be returned must not have been worn, used or damaged. They must still have all original tags and security seals intact. The shoes must be tried on on a carpet and returned in the original box, which is an integral part of the product. Shoes returned without a box or in a damaged box can be refused and returned to the Customer. Underwear and swimwear must be tried on over your underwear and without removing the protective sticker. If the sticker is removed or the garments crumpled, the return will not be accepted and will be sent back to the Customer. Returns that do not meet all the required conditions will not be accepted. The return must be addressed to: Boutique Kiwi di Bravaccini Viviana & C sas Viale Carducci, 142 47042 Cesenatico (FC) To make the return, please refer to the paragraph "Return Procedure".
LEGAL NOTES AND CONDITIONS OF USE
Bank data are not registered or kept on the website www.boutiquekiwi.it, but are stored in a secure database of the bank used by Boutique Kiwi di Bravaccini Viviana & C sas and which appears on the transaction page exclusively for the purpose of the commercial transaction.
Although Boutique Kiwi di Bravaccini Viviana & C sas has adopted all possible precautions to guarantee the security of personal data, it must be borne in mind that the transmission of data on the internet is never completely secure and that any information disseminated online could be collected and used by parties other than those to whom it was directed.
All the content of the website www.boutiquekiwi.it (drawings, illustrations, photographs, texts, graphics, descriptions, trademarks, images, videos) is the exclusive property of Boutique Kiwi di Bravaccini Viviana & C sas or licensed to it. It is forbidden to reproduce, distribute, publish, disseminate, copy, modify or sell by any means, partially or totally, the content of the website www.boutiquekiwi.it.
You may print material for personal, non-commercial use only.
LIMITATION OF LIABILITY - DISCLAIMER OF WARRANTY
The website www.boutiquekiwi.it may contain any imperfections and Boutique Kiwi di Bravaccini Viviana & C sas does not guarantee that they will be corrected. The website www.boutiquekiwi.it and its contents are provided "as is" and "according to availability".
By using the site, the User assumes all the risks associated with such use and assumes full responsibility for any non-use, loss of data and costs due for assistance and hardware repairs. and / or the software used in connection with the site.
The User also undertakes not to consider Boutique Kiwi di Bravaccini Viviana & C sas responsible in any way for any damage resulting from or caused by the use of the site or related to it.
Applicable law and jurisdiction These Conditions are governed by Italian law and are in Italian. In the event of disputes, the Court of Forlì – Cesena ITALY has exclusive jurisdiction.